Privacy Policy
This Privacy Policy describes how Mandell Smith Insurance ("we", "us", or "our") collects, uses, and safeguards personal information. This website is intended for U.S. residents.
Information We Collect
We may collect the following categories of information when you use our site, submit a quote request, or communicate with us:
- Contact details (e.g., name, email, phone, address, state/territory).
- Coverage details you provide in forms (e.g., coverage type, renewal date, risk description).
- Communications with us (phone calls, emails, messages).
- Technical data (e.g., device/browser information, IP address, and analytics events such as page views and form submissions).
How We Use Information
- Provide quotes, place coverage, and service policies.
- Respond to inquiries and provide customer support.
- Operate, maintain, and improve our website and services.
- Comply with legal, regulatory, and reporting obligations.
Sharing of Information
We do not sell personal information. We may share information with:
- Insurance markets (admitted carriers, E&S carriers), MGAs/wholesalers, and other intermediaries to obtain quotes and bind coverage.
- Service providers that help us operate our site and business (e.g., form processing, analytics, hosting, communications). These parties are expected to use information only to provide services to us.
- Regulators and law enforcement when required by law, regulation, subpoena, or to protect rights, property, or safety.
Cookies & Analytics
We use cookies and similar technologies for site functionality and analytics (for example, Google Analytics). You can manage cookies through your browser settings. Analytics tools provide aggregated insights about site usage and do not give us direct access to your device.
Data Retention
We retain information as needed to provide services, comply with legal and regulatory obligations, resolve disputes, and maintain appropriate records.
Your Choices
- Opt out of marketing: You can unsubscribe from non-transactional emails by following the instructions in those emails.
- Update your information: Contact us to correct or update your information.
- Do Not Track: We do not respond to browser-based Do Not Track signals.
State-Specific Rights
Depending on your state, you may have certain rights regarding your personal information (for example, to access, delete, or correct information). To exercise a request, contact us using the details below and include your name, contact information, and the nature of your request. We will verify your identity before fulfilling requests as required by law.
Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
Children’s Privacy
Our site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Third-Party Links
Our site may link to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes are effective when posted on this page.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:
Mandell Smith – New York & Florida Licensed Insurance Broker
Email: insurance@mandellsmith.com
Phone: (786) 981-8277